Delivery

We offer a range of services including Standard Delivery, Express Delivery, Free Shipping in Singapore, and Free Delivery over $80 and SGD$125 across the rest of South East Asia.

We offer a door-to-door service (not regular mail) and there must be someone at the address in normal working hours to receive the delivery. Sometimes a work address is a better option for this reason. We will deliver the package to the address but not person-to-person, so please guarantee a trusted person will be there to receive the package.

We ask that all special delivery is ordered pre 11am for same day despatch.

For regular mail, postage final costs will be worked out at checkout dependant on postcode/address/weight/and dimentions.

Domestic (Singapore)

- Up to 4kg free delivery through Teleport (2-4 day delivery).

- Above 4kg and less than 5kg free delivery through Singpost (2-4 day delivery)

International

Final delivery costs will be calculated at checkout using your address, postcode, item weight and dimensions. 

We offer cheaper Shippit options for all countries but note, these deliveries will take longer:

Singapore to Hong Kong: 8-10 days 

Singapore to Indonesia: 4-16 days 

Singapore to Macau SR China: 8-10 days

Singapore to Malaysia: 4-11 days

Singapore to Taiwan: 4-10 days  

Singapore to Thailand: 4-7 days 

Singapore to Vietnam: 4-10 days

For a quicker delivery (1-2 days) we also offer DHL options with some Free Shipping options over $USD120 or more.

Final delivery costs will be calculated at checkout using your address, postcode, item weight and dimensions. 

Please note that for DHL deliveries, there may be VAT / Import Tax & Duties (if applicable to the region where the order is being shipped to) that is not included in the shipping cost and it is not covered by Salt-Water Sandals.

A local VAT / Import Tax & Duties will be the responsibility of the receiving customer. 

Please check your local government tax office for up to date rates of import tax and duties for your region.

Deliveries during the holidays

Please note during national holiday periods (Easter/Christmas/Bank Holidays) delivery and despatch will be slower. Our warehouse and all Courier services also deserve a break with their families and often we rely on a skeleton staff of eager beavers.

Deliveries during sales and promotions

Please note that orders placed during sales and promotions can have slightly delayed deliveries. Rest assured you will receive your sandals.

We do not accept any returns of products or offer exchanges of products bought from our E Commerce site over a promotional period unless faulty.

Should you receive a Sandal with an issue/fault over a promotional period please contact us sales@salt-watersandals.com so we can get this sorted for you.

Still need to get in touch? Please Contact Us and we will get back to you as soon as we can.